This has come up in various discussions recently and I want to put down my thoughts about the role and responsibilities.
For a ThoughtWorks team in India (or China) most of the work is offshore agile development. Clients are usually in the UK or the USA. The team is structured as follows:
- Offshore PM
- Offshore Devs
- Offshore QA(s)
- Offshore BA(s)
- Onsite BA(s)
This is how the communication works.
Other companies, even traditional development outfits, have a role called the Onsite co-ordinator. I believe this role facilitates similar discussions (although I hear that they are more technical than business related)
The onsite business analyst’s main role is to facilitate business and technical discussions between the team sitting offshore and the client. She is not restricted to be just an onsite co-ordinator. She can take up a new stream to analyze by herself. Even feed it to an onsite development team, if there is one. But all this keeping in mind that the main purpose is bridging the communication gap between the client and the development team.
At the same time the onsite business analyst shouldn’t go overboard with this and become a single point of failure. The direct communication lines between the offshore team and client should always be open.