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Features V/s Sophistication

Usefulness of software:Letting the user do what s(he) wants easily and fast. Features:Number of activities a user can perform with the software. Sophistication:Software intelligence which simplifies user interactions. Software, like anything else follows the laws of Diminishing Marginal Utility. Here are the graphs as per my experience with software (Not as a software professional but as a simple user) FeaturesI think the marginal utility of adding more “features” to the software diminishes at a much higher rate. Firstly because individual users don’t use all the features but have to pay the price, in terms of money as well as processing… Read More »Features V/s Sophistication